麻豆果冻传媒

Virtual Doctor Visits Link Families in Monterey to Pediatric Specialists at Lucile Packard Children鈥檚 Hospital Stanford

For Release: July 30, 2013

MONTEREY, Calif. - Families in Monterey now have a new way to access pediatric specialty care from experts at Lucile Packard Children鈥檚 Hospital Stanford, without making the commute to Palo Alto.

The Pediatric Group of Monterey, in partnership with Packard Children鈥檚, recently implemented Cisco HealthPresence technology, a video interface that enables live physician-to-patient interaction between doctors in Palo Alto and patients in Monterey. Recognizing the technology鈥檚 potential to improve access to specialty care, Cisco donated the equipment and launched a pilot project in February 2013 with pediatric urologist William Kennedy, MD, at Packard Children鈥檚, and pediatrician Todd A. Dwelle, MD, at the Pediatric Group of Monterey.聽

Cisco HealthPresence provides 鈥渃are-at-a-distance,鈥 allowing patients to interact with doctors many miles away through a video interface. For the last year, Dwelle has worked with Packard nurse practitioners on-site at the Pediatric Group of Monterey to facilitate interactions between patients in Monterey and specialists in Palo Alto.

鈥淭his technology has tremendous value and potential as a health care solution for our community,鈥 says Dwelle. 鈥淲hen our patient families need a Packard referral, they may face long wait-times for appointments, hours of commuting, and the logistical and financial burden of taking time off school and work. This partnership lowers the barriers to Packard鈥檚 high-quality specialty care, so that families can focus on the health and well-being of their child.鈥

To date, this technology has enabled Kennedy to conduct more than 100 virtual visits with patients from his home base at Packard Children鈥檚, and has shown promising results. Since HealthPresence was introduced in Monterey, wait times to see Kennedy have dropped 60 percent. Fewer families are making the 80-mile drive to Palo Alto, and patients are getting faster treatment and better continuity of care as providers use the interface to share key documents such as electronic medical records and radiographic images.

鈥淗ealthPresence allows for faster and more convenient treatment for my patients, and it鈥檚 amazing how much they like it,鈥 says Kennedy. 鈥淜ids warm up to me more quickly when I pop up on screen than in person. Parents are amazed at the quality of the audio and video. And without the stress of commuting, they are more relaxed and able to discuss important medical information."

鈥淭he bottom line,鈥 Kennedy adds, 鈥渋s that teleheath allows us to provide high-quality, collaborative care that is accessible to our patient families, right in their own communities.鈥 Looking ahead, the Pediatric Group of Monterey will onboard other services in addition to urology and hopes to see this technology serve as a model for other hospitals and healthcare programs.

Authors

Todd Dwelle, MD
Pediatric Group of Monterey
831-372-5841
todddwelle@gmail.com

Robert Dicks
Lucile Packard Children鈥檚 Hospital Stanford
650-497-8364
rdicks@stanfordchildrens.org

About Pediatric Group of Monterey

The Pediatric Group of Monterey is a well-established group of pediatric providers caring for children in Monterey County for over 50 years. They are dedicated to providing quality evidence-based care utilizing modern technology and compassion. Learn more about the Pediatric Group of Monterey at or like them on Facebook to receive timely local pediatric information.

About 麻豆果冻传媒 Children's Health

麻豆果冻传媒 Children鈥檚 Health, with聽Lucile Packard Children鈥檚 Hospital Stanford聽at its center, is the Bay Area鈥檚 largest health care system exclusively dedicated to children and expectant mothers. Our network of care includes more than 65聽locations聽across Northern California and more than 85 locations in the U.S. Western region.聽Along with Stanford Health Care and the Stanford School of Medicine, we are part of聽, an ecosystem harnessing the potential of biomedicine through collaborative research, education, and clinical care to improve health outcomes around the world. We are a nonprofit organization committed to supporting the community through meaningful outreach programs and services and providing necessary medical care to families, regardless of their ability to pay. Discover more at聽stanfordchildrens.org.