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Board Policy & Admin Regulation 1312.3
Uniform Complaint Procedures

Board Policy BP 1312.3

Community Relations

Uniform Complaint Procedures

The Governing Board recognizes that the district has the primary responsibility to ensure compliance with applicable state and federal laws and regulations governing educational programs. The Board encourages early resolution of complaints whenever possible. To resolve complaints which may require a more formal process, the Board adopts the uniform system of complaint processes specified in 5 CCR 4600-4670 and the accompanying administrative regulation.

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Crisis Lines & Resources

App Resource

We are excited to announce our partnership with Soluna, a leading mental health app dedicated to delivering 24/7 support for youth. This collaboration empowers young people by providing instant access to self-help resources, moderated forums, free writing, and 1:1 coaching – all conveniently available on their smartphones. No cost. No pressure. Completely anonymous.

Soluna is a comprehensive and confidential mental health toolkit designed to support young people’s wellbeing. This invaluable service comes at no cost to partners or users, thanks to a Kooth-powered collaboration with the California Department of Health Care Services (DHCS). Visit to learn more.

Local Resources

  • : Call/Text 1-916-787-7678 (Support for youth/caregivers 24/7)

National Resources

  • : 800-273-8255

  • : 800-656-4673

  • : 800-799-7233
     
  • The Trevor Project
    • TrevorLifeline: 866-488-7386
    • TrevorText: Text START to 678678
    • : 877-565-8860
  •  Text “HOME” to 741-741

Uniform Complaint Procedure

Overview

The district shall follow uniform complaint procedures when addressing complaints alleging unlawful discrimination, harassment, intimidation, and/or bullying regarding or based on actual or perceived characteristics such as age, ancestry, color, ethnic group identification, gender expression, gender identity, gender, mental or physical disability, nationality, national origin, race or ethnicity, religion, sex, or sexual orientation, or on the basis or a person’s association with a person or group with one or more of these actual or perceived characteristics, or in any program or activity th